Independent clinical consultant

Health technology, designed for real care.

I help health tech companies building products for clinicians find clinical and adoption risks early, before they become expensive rebuilds, failed implementations or stalled scale-up.

Clinical insight on workflow integration, technology adoption and product strategy: identifying clinical friction points, testing how a product fits real workflows, and guiding confident product decisions.

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Kaylen O'Rourke, RN 8 years frontline: emergency, perioperative, fertility and aesthetics
A practical clinical lens
01
Product intentWhat is the team trying to help users do?
02
Clinical realityWhere does it meet real clinical workflows?
03
Adoption in practiceWhat will help clinicians use it well?

Independent, project-based insight. No patient care or PHI access required.

  • Still practicingFrontline in emergency and clinic settings, inside the workflows and the AI and digital tools care teams already use every day.
  • Adopted as policyFound an inefficient patient-assignment process in a rural ED, then designed and piloted the department-wide fix.
  • Clinical detail, made clearPublished research, college teaching and patient education. I turn evidence into actionable findings.
Who I work with

For teams putting technology in clinicians' hands.

If clinicians have to adopt your product for it to succeed, a clinical perspective early costs far less than fixes after launch.

  • Products

    Digital health platforms, clinical AI, EMRs, diagnostics and other clinician-facing tools.

  • Settings

    Hospitals, private and specialty clinics, long-term care, and home and virtual care.

  • Stages

    Early concept and design, pilots and go‑live, stalled adoption, scaling to new sites or settings, or ongoing alongside your team.

Why it matters

What clinical input protects.

  • Pilot conversions

    Fix adoption problems before the pilot decision, not after the contract is lost.

  • Engineering time

    Build features that fit real workflows, not ones clinicians won't use.

  • Go-live

    Find workflow conflicts before your support tickets do.

  • The sale

    Clinical language that shows buyers exactly where your product fits.

Services

Focused support, matched to the decision in front of you.

01 · Working session

Focused Clinical Consultation

A working session on a specific product, workflow or implementation question, grounded in frontline practice.

Includes 60-minute discussion and a concise written summary
02 · Fixed scopeCore service

Clinical Workflow & Adoption Review

A fixed-scope evaluation of clinical fit, adoption barriers and implementation risk, with prioritized recommendations for your product, workflow and rollout.

Timeline Typically 7 to 10 business days Your time About 2 to 3 hours of your team's time Includes Executive summary, workflow map, ranked findings, recommendations and a live readout
Service overview (PDF) See a sample Review →
03 · New directions

Clinical Product Strategy

When a product won't be adopted as designed, even with fixes. Deciding if we keep the technology, the setting or the problem, and where to go next.

Timeline Typically 2 to 3 weeks, often after a Review Your time About 3 to 4 hours of your team's time Includes Fit and problem map, options, a recommendation and a live readout
Service overview (PDF)
04 · Ongoing

Fractional Clinical Advisory

Flexible, ongoing input for product, research, education and implementation decisions, without a full-time hire.

Monthly Product feedback, user research, clinical messaging, education and adoption

How it worksFixed-scope or ongoing. Fee and deliverables confirmed during scoping.

  1. 1

    Discover

    Understand the product, its users and the question you need answered.

  2. 2

    Scope

    Confirm focus, deliverables, timeline and fixed fee.

  3. 3

    Assess

    Review the experience through a clinical-practice lens.

  4. 4

    Recommend

    Prioritized findings, business impact and next steps.

Sample work

See what a Review looks like.

A full sample Review of a fictional AI triage documentation tool. Its pilot started strong, then usage fell week after week.

It shows how I assess workflow fit, adoption barriers and clinical risk, and what would recover adoption before the health system decides whether to continue past the pilot.

Inside the sample

  • Executive summary with the business stakes
  • Workflow map: how the product assumes triage runs, next to a real shift
  • Ranked findings matrix by clinical risk and adoption impact
  • A 90-day recovery plan, adoption plan and metrics
Request the full sample Review
From the sample · Fictional client

AI scribe pilot at emergency triage

Percentage of triage notes completed with the scribe each week

Wk 1Wk 2Wk 3Wk 4Wk 5Wk 6

Key findings

  1. The mic picked up other patients' conversations at nearby triage stations, risking inaccurate charting and privacy breaches.
  2. Notes were produced as long conversational transcripts, not clinical assessments.
  3. Timed reassessment pop-ups for low-acuity patients interrupted high-acuity triage.

Illustrative example only. Fictional company, data and findings.

About

Frontline experience, translated for product teams.

Eight years of frontline emergency department nursing across four hospitals in two provinces, perioperative care in hospital and private clinic settings, specialty work in fertility and medical aesthetics, and earlier experience in long-term care.

I know how care actually runs: triage, handoffs, surge, pre-op and recovery, clinic intake, documentation and the systems that hold it together. I've been on the receiving end of technology rollouts, and I work daily alongside physicians, nurses, allied health and clerical staff, so I see how tools land for everyone who touches them.

Practice is changing quickly, and I'm working inside that change. I understand how care and workflows are evolving, so I can help make sure your product fits where practice is heading, not where it was a few years ago.

Capability statement and service overviews& overviews →

Relevant experience

  • Workflow designED patient-assignment workflow, adopted as policy
  • ResearchFirst author, Pathogenic Mechanisms of Uropathogens
  • Digital healthPatient education and website UX, Integra Medical
  • Clinical educationHuman anatomy professor, Fanshawe College
  • Practice operationsBuilt my own aesthetics client base and digital workflows
Start with a conversation

What are you building, testing or preparing to roll out?

Book a complimentary 20-minute intro to see whether a focused engagement makes sense. No prep needed.

Book a free 20-min intro Email instead Connect on LinkedIn [email protected]
  • Canada & U.S. remote
  • CAD & USD invoicing
  • NDA-friendly
  • No PHI access required
Book a free 20-min intro